Customer feedback

10/10

Persia, 20 Sep 2026

Thank you fie my free gift alsi

Jacinta, 20 Sep 2026

I had an issue with the product, not the finish etc, just the personalisation. The communication was excellent and it was resolved really quicky. It was actually my fault when they looked into it and were great about it. I would recommend and have actually just ordered from them again.

Julie, 20 Sep 2026

The delivery could be a little bit faster but everything else is amazing.

Iva, 18 Sep 2026

So happy with purchase, the price was right , ordering was so easy and as personalised jigsaw so easy for a technophobe like me. The actual jigsaw is great quality and beautifully boxed, so when I buy my next one as a present I know it will look beautiful. For me it was such a fantastic purchase and experience with company I can think of nothing you could do better. Plus you use Royal Mail so the buyer is not at the mercy of one of the appalling delivery companies that businesses use for cheapness.Keep up the good work.

Lorraine, 18 Sep 2026

Just love the box it came in. Only surprise was that the pieces were smaller than expected but not a real issue

Sam, 18 Sep 2026

Thank you! It is perfect and was exactly what was needed for our Mothers gravesite. ♥️♥️♥️

Tracey, 18 Sep 2026

I purchased personalised mugs and when they arrived one was broken in transit no fault of the company. When i contacted through chat they had it reordered while we were chatting. The service and attention to detail was outstanding. i would recommend 100%

Denise , 18 Sep 2026

Only came across your webite by chance. Great selection of gifts. Easy to order over through website. Fast delivery although a little pricey for express delivery, but that was my fault because it left it late to order, and wanted it to arrive before the occasion.

Louise, 18 Sep 2026

Loved the gift. Unique and fantastic idea.
Haven't given it yet but I know my grandson will love it too

Susan, 16 Sep 2026

Qualité pris genialissime. J commande quasiment tous mes albums. Impressions impeccables. Merci!

Chloé, 13 Oct 2026

War voll zufrieden.Es gab nichts zu bemängeln.

Alexandra, 13 Oct 2026

Ik ben zeer tevreden , echt een goeie service gehad

Jolanta, 13 Oct 2026

Die Idee Schokoladen mit einem Foto zu bedrucken ist super angekommen, die Schokolade sieht gut aus und schmeckt gut, Der Service von Surprise ist außergewöhnlich gut, Die Lieferant hat die Lieferung falsch zugestellt und Surprise hat sofort eine neue Lieferung in die Wege geleitet, das Päckchen ist noch rechtzeitig angekommen. JEDERZEIT WIEDER Ein herzliche Danke an das Team

Claudia, 13 Oct 2026

die Anpassung eigener Bilder könnte komfortabler sein, sonst alles top!!!

Kerstin, 13 Oct 2026

Gewoon goede service en mooie kadoos

Jolanda, 13 Oct 2026