Number of pieces: 500
Material: strong cardboard with glossy top layer
Dimensions puzzle: 54 x 40 x 0.2 cm
Dimensions box: 30 x 19,6 x 5,9 cm
Personalisation: with photo and/or text
Print: high quality and in full colour
Surprise your loved ones with a big personalised puzzle featuring your photo(s) and/or text!
How to create your personalised puzzleYour personalised puzzle is made of high-quality puzzle material, ensuring the puzzle can be enjoyed for a long time to come, with the glossy top coat allowing your design to shine. Creating your own personalised puzzle is easy! Simply add the photo(s), name, text and/or logo in our online editor. We will then print your puzzle with great care and attention, picture-perfect and in full colour. Create yours now!
If you are interested in placing a large order, please contact our business department using the contact form at the bottom of this page.
Looking for more puzzle inspiration?
Have a look at all of our personalised puzzles. Or discover all heart-warming personalised Valentine's Day gifts
Personalising & orderingWhat is personalising and how does this work on the website?
You can start making your gift by clicking the ‘start personalising’ button. In our gift editor, you can personalise the gift completely in accordance with your wishes: add your own picture and/or text. If you want, you can also opt for a cool design to make your gift truly unique.
Is personalisation included in the price?
The price shown on the website includes the personalisation of your gift. Nice and clear!
How do I know if my picture has the right quality?
In the gift editor, you will receive a notification if the quality of the picture is insufficient.
What formats can I upload?
You upload JPG and PNG files into our editor. Is this too technical or do you have an image of a different format you would like to use? Please contact our customer service. They are happy to help you so you can make the gift you want!
Is my gift wrapped?
Currently, we do not have a gift-wrapping service to wrap your present. We do deliver our gifts in a festive packaging. This means that your gift is ready to be given or that it can be sent to the recipient directly.
Delivery time, delivery options and delivery costsCan I choose a delivery date?
It is not possible to select a specific delivery date.
What is the delivery time and when do I receive my gift?
The expected delivery dates can be found on the product page.
What delivery options can I choose?
This varies per gift/order. You will be shown the available shipping methods in the shopping basket when completing your order.
PaymentHow can I pay my order?
We offer the following payment methods: iDeal, Paypal, credit card and manual bank transfer. In case of manual bank transfer, please note that this takes up to 3 working days to be processed, and will delay the expected delivery dates.
Gift receivedWhat if the gift is not entirely to my liking?
We deeply regret that your gift is not to your liking. Please contact our customer service, they are happy to help you find a suitable solution.
Is the invoice sent along with the order?
No invoice is not sent with your order. You will always receive the invoice in the confirmation email and you can always find it in your MySurprise account. This means you can have the gift delivered directly to the recipient, making it a true surprise!
10,804 votes (36 responses)
Anita • 31-03-2023
As stated the product received was not as expected but this was rectified with fantastic customer service from YourSurprise team. New box and undamaged bag received today, thanks very much!
Salma • 06-01-2023
Joanne • 28-12-2022
Áslaug Alda • 16-12-2022
Very good product and fast shipping :)
Interested in ordering larger numbers of this gift? Please fill in the request form and receive an instant price quote. You can reach out to us directly via email@example.com or during working days by phone between 6:30 to 15:00 (GMT)